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Technology FAQ

Frequently Asked Technology Questions

  • 1.) From the home screen on the copier, select “Scan to Email” on the control.

    2.) Select the “Global Address Search” in the upper right-hand corner of the screen.

    3.) Type in the LAST name of the person you want to send the email to.  They keyboard is located on the bottom of the panel.  You will need to pull it out un order to type the last name of the recipient.  Then click “Start Search”.

    4.) Select the correct address from the display (this is a touchscreen).

    5.) Click the “Start” button.

    6.) Scanning will start.  When finished, click “Read-End”.

     

    For visual instructions, click here!

  • Printing to our sharp copiers is relatively simple.  To start with, you will need to pull up your document you would like to print, and proceed as per normal.  To select the printer you’d like your document to print to, you will need to look for printer that end with “on LOGAN”.  All of the copiers in the district are being labeled on the front of the copier the same as they are showing up on the list of printers to prevent confusion.

     

    Once you select the copier you would like to print to, press “Print”, and you will receive a new dialog box that you may not have received before.  You will need to enter your User Number in the “User Number” box (9 followed by your ID number).  To do this, check the box next to “User Number” and enter your code.  Also check the “Always Use This User Number” box so that you don’t have to put in your number every time you print.

     

    When you approach the copier you’ve selected to print your document to, you will notice that your job has not printed yet.  You will need to physically go to the copier, input your code, and open the “My Folder” button, select the job you’re trying to print, and tell it to go ahead and print.

     

    For visual instructions, click here!

  • Our Sharp copiers are capable of scanning a document and emailing to you so that you can put it in your Google Drive, save it to your computer, or add it to your Google Classroom!  To do this, simply place the document on the scanner, as you would any normal document.  Then, sign into the copier using your unique copier code (9 followed by your ID number).  Select the “E-Mail” option.

     

    From here, you will need to keyboard, which is located underneath the screen.  Reach under the screen and pull out the keyboard so that you can type on it.  Please be gentle when doing this!

     

    Select “Touch to input Address” on the screen, and then type in your entire email address using the keyboard.  Whatever you are scanning will go to the address you input.

     

    Next, enter a subject into the “Subject” line.  A good subject line helps lessen the chances of Google identifying it as spam.

     

    If you already scanned something in to this copier, or sent a print job that you would also like emailed, you can select the “File Name’ line and choose the file stored in your “My Files” folder on the copier.  Please note that selecting a file PREVENTS the scan from happening, as it assumes that you only want to send the file in question, not the scanned document.

     

    Press the “Start” button on the bottom right-hand corner of the screen to scan and send the document.

     

    For visual instructions, click here!

  • There is an easy fix for this since each Sharp Copier is its own entity, it needs specific information in order to accomplish the jobs it’s given. So each of the copiers needs to have your user number (9+Employee ID # … ex. 91234) for it to acknowledge that the job is being sent by a valid user.

     

    This is the copier's pop up window requiring access settings.

     

    Simply enter the data in the circled section, and the copier should start working for you.

     

    One last thing to remember is that each of the Sharp Copiers is campus-specific, so only the personnel on that campus have been placed in the authorized user list. If you’ve changed campuses, then you’re going to need to submit a work order to have your information added to the list (please include your User Number in the work order).

  • To solve this issue, simply go to the Eduphoria sign in page, enter your email address in the section designated for it, then click on the “Forgot Password” link just below the “Sign In” button. Eduphoria will send an email to the address provided with a temporary password that can be used to sign in for the first time and allow you to change it to something different and easier to remember.

  • This is actually not uncommon and is Google’s way of trying to protect the accounts of people who use it. While the body of the email is a canned response that has been set up to be sent automatically, the part that probably got your attention the most is this:

     

    Google's blocked sign in attempt review.

     

    What this means:  Is that somebody tried to sign into your account in an area that Google’s analytics doesn’t find normal. In this example (while a little hard to read), the access attempt happened from West Nusa Tenggara, in Indonesia. Since we’re all residents of the great state of Texis and our most frequent use is here, Google found that strange and refused to let the sign in attempt happen.

    The best thing to do if you receive one of these messages is to immediately change your password as it suggests in the email. A good password doesn’t need to contain a lot of complexity. In truth, a passphrase is much better, since the longer a password is, the harder it is for most automated tools to figure out. For example (please do not use this):   if you happen to be a dog lover the simple phrase “I love dogs and hate cats” can be a strong passphrase that’s easy for you to remember. Simply capitalize the first letter then add a couple of numbers or a symbol in place of some of the letters and you now have a strong passphrase that can make life difficult for the people who aim to misbehave.  Ilo<3dogsandh8cats

  • If you do not have a district phone at your desk or in your classroom, follow these steps to activate your extension at any district phone:

    1. Press the “Phone” button.
    2. Press the “Features” button in the bottom right corner of the screen.
    3. Use the directional buttons to move to “Phone User” and press the “Select” button in the lower left corner of the screen.
    4. Use the directional buttons to move to “Login” and press the “Select” button.
    5. Enter your extension number in the “Extension” box, then press “Next”.  You do not need to enter a password.
    6. Onve you’re finished at this phone, follow steps 1-2 again, then select “Logout”.  This returns the phone to the normal extension.

    For visual instructions, click here!

    If you do have a district phone at your desk or in your classroom, or you’ve activated a district phone with your extension, follow these steps to set up your voicemail:

    1. Press the “Message” button on your phone.
    2. Select “Greeting” from the list of options.
    3. Select “Record” in the bottom left corner of the screen to record your greeting mesage.
    4. Press “Stop” when you are finished recording.
    5. Press the “Listen” button to listen to the message you just recorded and ensure that you are satisfied with the message.
    6. If you are not satisfied with your message, you can press the “Record” button again to re-record your message.
    7. Once you are satisfied with your message, press “Submit”.

    For visual instructions, click here!

    1. From your desktop, click on the folder icon located on the taskbar at the bottom of your screen.
    2. When the File Explorer page pops up, select “This PC” from the list of options on the left side of the page.
    3. Under the “Network locations” dropdown section, you should see your home folder.

    For visual instructions, click here!

    1. Make sure iStation is properly installed by using the download instructions.
    2. Double-click the iStation icon on your desktop.
    3. Multiple school will be using these computers, so the domain (school name) will change each time a user logs in.  To change the domain, enter “CONFIG” for both the user name and password.
    4. Type the school name in the domain box.
    5. Select the school wish to set iStation to.
    6. Click OK.

    For visual instructions, click here!

    1. Open your Chrome browser.
    2. Click on your account icon in the upper right-hand corner of the screen.
    3. Click the pen button on your account icon.
    4. From here, you can upload, change, or remove your Google profile photo.